ResolvedElevated WhatsApp latencyJun 24
A downstream provider caused brief delivery delays. Traffic auto-rerouted; fully resolved in 18 minutes.
ResolvedWallet settlement delayMay 30
Settlement batch processing was delayed by a partner bank window. No funds affected; balances reconciled.
MaintenanceScheduled SMPP capacity upgradeMar 18
Planned maintenance increased SMPP throughput to 15k TPS. No downtime during the rollout.